Refund policy

Return & Refund Policy

All Mogo Trails merchandise is printed on demand, which means items are created especially for you once an order is placed. Because of this, we cannot accept returns or offer refunds for change of mind, incorrect sizing, or incorrect quantities ordered.

If your order arrives with a manufacturing defect or a printing issue, please contact us using the live chat feature or "Get in Touch" page, both of which you will find in the merchandise storefront. This will need to be done within 14 days of receiving your item. We’ll ask you to provide clear photos of the issue so we can investigate with our printing partner.

If the issue is confirmed, we will arrange a reprint or replacement item at no extra cost.

Please note: Refunds are not available in these cases, but we are committed to ensuring you receive a product that meets the quality standards of the Mogo Trails brand.